Title

Difficult Conversations: Getting to What Matters Most

Difficult conversations can arise anywhere  asking for a raise, letting a longtime employee go, moving a family member to assisted living, settling an emotional lawsuit. People avoid difficult conversations out of the fear of possible consequences. When these conversations do happen, people often think and feel more than they actually say. This leads to ineffective discussions and less-than-ideal outcomes. There is a better way.

Learn what is really happening — interests, identity, emotions  leading up to and during a difficult conversation. Participants will gain the skills necessary to prepare for and successfully execute difficult conversations. Don't miss these strategies for handling tough conversations wherever they arise.

Taught by Kimberly Holst, Professor of Law, Sandra Day O'Connor College of Law.

Date
Tuesday, September 29, 2020 - 12:30pm to 1:30pm
Campus: 
Online
Location: 
Online
Department: 
Lodestar Dispute Resolution Center
Contact: 
Jay Jenkins